Refund Policy
Draft refund policy · To be confirmed before checkout opens.
Requesting a refund
Contact the studio with your order number and reason. Eligibility and the request window will be confirmed in the final policy.
Damage claims
Send photographs of the item and packaging within 48 hours of delivery. Keep all packaging until the claim is resolved.
Approved refunds
The processing period, payment-method handling and any non-refundable charges will be stated in the final policy. Custom-order cancellation terms will be agreed before purchase.